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  • I’m new to quilting. Can you help me get started?
    Absolutely! We're thrilled to guide you on your quilting journey. Here's how to begin: Start by exploring our free Quilting Basics Guide, designed to introduce you to essential techniques and tools used in quilt making. Whether you're learning about fabric selection, cutting, piecing, or finishing touches, this guide is your roadmap to mastering the art of quilting. Additionally, we recommend starting with our Tumbling Blocks quilt pattern, tailored specifically for beginners. This pattern provides a perfect balance of simplicity and creativity, allowing you to dive into quilting with confidence and enthusiasm. Ready to embark on your quilting adventure? Let's get started together!
  • Can I come to the shop in person?
    Currently, our physical studio is not open to customers. However, you can still shop with us conveniently through our website or by visiting us at quilt shows. For information on our upcoming events and shows, please visit our calendar page. We look forward to connecting with you online or at a quilt show soon!
  • Can I share photos and videos of the quilt I made using your pattern?
    Absolutely! We're excited for you to share photos and videos of quilts you've created using our patterns. Witnessing your creativity is a joy, and we're here to cheer on your accomplishments. Whether it's a finished quilt, a work in progress, or even a sneak peek of your fabric pull, your posts inspire and energize fellow quilters. By sharing your projects, you not only contribute to our vibrant quilting community but also help others discover our patterns. Don't forget to tag us @snapdragonquilting so we can admire your work! We also extend a warm invitation to join Snapdragon Stitchers, our exclusive Facebook group for quilting enthusiasts like you who are using our patterns. It's a supportive space where members worldwide gather to share their love for quilting, exchange ideas, and encourage one another's creative endeavors. Thank you for being an integral part of our community. We eagerly anticipate seeing your stunning quilts!
  • Can I sell quilts made from your patterns?
    Absolutely! We encourage and support the sale of quilts crafted from Snapdragon Quilting patterns on a personal/non-commercial scale. However, we kindly request that you credit the design to Snapdragon Quilting when showcasing or selling your creations. Your creativity and talent are appreciated, and we're thrilled to be part of your quilting journey.
  • I have an idea for a quilt, can you write the pattern for me?
    While we appreciate your creative ideas, we currently only write patterns based on our own designs. Crafting and thoroughly testing a pattern is a time-intensive process, and our focus is on ensuring the quality and accuracy of patterns that reflect our unique designs. We thank you for your understanding and encourage you to explore our existing pattern collection for inspiration.
  • Can I hire you to make me a quilt?
    Currently, we do not offer quilt-making services for hire. However, if you're interested in creating your own quilt using our patterns or need assistance with pattern selection or techniques, we're here to help! Feel free to explore our collection of patterns and resources, and don't hesitate to reach out if you have any questions or need guidance. We're dedicated to supporting your quilting journey and helping you create a quilt that's uniquely yours. Thank you for considering Snapdragon Quilting for your quilting needs.
  • I just placed an order. How long will it take to arrive?
    Thank you for your order! Here's what you can expect regarding shipping and delivery: Order Processing Time: We strive to fulfill orders promptly within 1-3 business days. Shipping Carriers: All domestic orders within the U.S. are shipped via USPS or UPS. Estimated Delivery Time: Once your order is shipped, you can anticipate delivery within 5-8 business days. However, many orders arrive even sooner. Please note that delivery times may vary due to market conditions. Preorder Items: If your order includes preorder items, everything will be shipped together once the preorder items become available. Estimated time frames for preorder items are provided in the product listings. If you prefer to receive available items sooner, we recommend placing a separate order for preorder items. International Shipping: For our international customers, orders typically take 4-8 weeks to arrive, depending on customs processing times. Customers are responsible for any applicable duties, customs, or fees. Please track your package using the provided tracking number and correspond with your country's shipping office for updates. Thank you for choosing Snapdragon Quilting! Should you have any further questions or concerns, please don't hesitate to contact us at
  • How can I track my order?
    For U.S. orders containing 1-2 patterns, we ship them in a large flat envelope via USPS First Class Mail, which does not include tracking. However, for all other orders, tracking numbers will be provided. These tracking details will be sent to your email once your order has been shipped. To ensure you receive these updates, please double-check that we have your correct email address without any typos when placing your order. This way, you can stay informed about the status and whereabouts of your package every step of the way. If you have any further questions or concerns about your order, feel free to reach out to us at
  • What is your return and exchange policy?
    At Snapdragon Quilting, we stand behind the quality of our products. If for any reason you're not completely satisfied with your purchase, we offer a hassle-free return or exchange policy. Return or Exchange Period: You can exchange your item or request a refund within 90 days of the original purchase date. How to Initiate a Return or Exchange: Simply contact our customer service team at and we'll guide you through the process. Conditions for Returns and Exchanges: Items must be in their original condition and packaging. Returns/exchanges are subject to approval by our team. Shipping fees are non-refundable, and return shipping costs may apply. Your Satisfaction is Our Priority: We're committed to ensuring your satisfaction with every purchase. If you have any questions or concerns, please don't hesitate to reach out to us. Your feedback helps us improve our products and services. Thank you for choosing Snapdragon Quilting!
  • Do you offer wholesale pricing?
    Yes, Snapdragon Quilting patterns are indeed available for wholesale purchase. You can find our patterns through reputable distributors such as Checker Distributors and EE Schenck. For more information on wholesale pricing and how to place wholesale orders, please contact our partners directly or visit their websites. If you are currently carrying Snapdragon Quilting patterns in your quilt shop, we would love to promote you on our website! Please email your shop information to us at Thank you for your interest in our patterns! We look forward to partnering with you to bring our designs to your customers.
  • I have a specific question about one of your patterns. Can you help me?
    Absolutely! We're dedicated to ensuring your quilting experience is smooth and enjoyable. Please don't hesitate to reach out with your question. Simply send us an email at, and we'll get back to you promptly with the assistance you need. Your satisfaction is our priority, and we're here to support you every step of the way.
  • My printer isn't printing to scale. What should I do?
    Check Printer Settings: Ensure that your printer settings are configured correctly. Look for options such as "Scale" or "Fit to Page" and make sure they are turned off to prevent any resizing of the document. Print Preview: Before printing, use the print preview feature to confirm that the document appears correctly on the screen. This can help identify any potential scaling issues before wasting paper and ink. Calibrate Printer: Some printers offer calibration tools to ensure accurate printing. Check your printer's user manual or settings menu for calibration options and follow the instructions provided. Update Printer Drivers: Make sure your printer drivers are up to date. Outdated drivers can sometimes cause printing errors, including scaling issues. Visit the manufacturer's website to download and install the latest drivers for your printer model. Check Document Settings: Verify that the document you are trying to print is set to the correct size and scale within the software you are using. For example, if you're printing from a PDF viewer, make sure the "Page Scaling" option is set to "None" or "Actual Size." Test with Different Software: If possible, try printing the document from a different software application to see if the issue persists. This can help determine if the problem is specific to one program or if it's a more general printing issue. If you've tried these steps and are still experiencing problems, consider reaching out to the manufacturer's customer support for further assistance. They may be able to provide additional troubleshooting tips or recommend a solution specific to your printer model.
  • I have purchased a PDF pattern but I can’t find it. How can I access it?
    We understand the importance of accessing your purchased patterns promptly. Here's how you can locate your PDF pattern: Upon completing your purchase, your PDF pattern is automatically emailed to the address provided during checkout. The link to download the pattern that is in the email is active for 30 days. Please download your pattern as soon as you receive it. To ensure smooth delivery, please double-check that your email address is accurate and free of typos. Sometimes, email filters may redirect our messages to your Promotions, Spam, or Junk folders. We recommend checking these folders if you don't see the pattern in your inbox right away. The link that is in the email is active for 30 days. Please download your pattern as soon as you receive it. If you've searched through these folders and still can't locate your pattern, don't worry! Simply reach out to us at and our dedicated team will gladly assist you in accessing your pattern promptly. We're committed to ensuring your satisfaction and making your quilting experience as enjoyable as possible. Thank you for choosing Snapdragon Quilting!
  • Is the pattern included in the quilt kit?
    Yes, all our quilt kits come complete with the pattern included. However, if you've already purchased the pattern separately, no worries! Simply email us at, and we'll deduct the pattern price from the kit for you. You'll receive just the fabrics needed to complete your project. We're here to ensure you have everything you need for a successful quilting experience.
  • Do you have courses on demand?
    We're excited to announce that we are currently developing on-demand courses for our most popular patterns! These courses will offer the convenience of learning from the comfort of your own studio, allowing you to work at your own pace and on your own schedule. We understand the importance of flexibility in your quilting journey, and our on-demand courses aim to provide just that. Stay tuned for the rollout of our on-demand courses, beginning in the summer of 2024. We can't wait to share these resources with you and support your quilting endeavors every step of the way. Thank you for your patience and enthusiasm!
  • How do I access video tutorials or online resources related to your patterns?
    To access video tutorials and online resources related to our patterns, we recommend visiting our YouTube channel and blog regularly. We are constantly updating these platforms with new content, including step-by-step tutorials, tips, and inspiration to enhance your quilting experience. YouTube Channel: Subscribe to our YouTube channel to stay updated on the latest video tutorials. You'll find comprehensive guides and demonstrations to help you master our patterns and techniques. Blog: Explore our blog for in-depth articles, project ideas, and creative insights. We cover a wide range of topics related to quilting, including pattern highlights, fabric selection tips, and troubleshooting advice. By utilizing these resources, you'll gain valuable knowledge and inspiration to take your quilting projects to the next level. Happy quilting!
  • Do you teach in-person classes or do guild lectures?
    Absolutely! Jen is passionate about sharing her expertise. She loves to present her lectures and teach the techniques and design options of her quilt patterns. Whether you're hosting a quilt guild meeting, organizing an event, or managing a quilt shop, Jen is available to travel to your location from Las Vegas, Nevada. We also offer online classes through Zoom for added convenience. To book Jen for your quilt guild, quilt shop, or event, please email us at To see lecture and course descriptions, click here. For details on teaching and travel fees, click here.
  • Our group is using your pattern for a class. Can we make copies?
    Patterns are intended for individual use only. We kindly request that each participant purchase their own copy of the pattern to support our work. However, if you have a large group interested in using our patterns for a class, please reach out to us at to inquire about group rates. We're happy to accommodate your needs and provide assistance accordingly. Thank you for your understanding and cooperation.


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